Frequently
Asked
Questions
Q1:
How
can
I
get
your
catalogue
and
price
list?
Please
provide
your
email
or
contact
information
through
our
website
to
receive
our
catalogue
and
price
list.
Q2:
Can
I
negotiate
the
prices?
Yes,
we
may
consider
discounts
for
multiple
container
loads
of
mixed
goods.
Q3:
How
much
will
the
shipping
charges
be?
Shipping
charges
depend
on
your
shipment
size
and
shipping
method.
We
will
provide
charges
upon
request.
Q4:
Can
I
visit
you?
Certainly!
Our
factory
is
located
in
Shenzhen,
China.
Please
contact
us
to
schedule
an
appointment.
Q5:
What
if
there
is
quality
problem
when
we
get
the
goods?
If
you
encounter
quality
issues
upon
unpacking,
please
take
photos
for
our
reference.
Our
QC
department
will
investigate
and
provide
the
best
solutions,
along
with
implementing
quality
improvements
for
future
production.
Q6:
What
is
your
terms
of
packing?
We
typically
pack
goods
in
blister
boxes
and
cartons,
but
can
accommodate
custom
packaging
requests
from
customers.
Q7:
What
is
your
terms
of
payment?
T/T
30%
as
deposit,
and
70%
balance
before
delivery.
We
provide
photos
of
products
and
packaging
before
final
payment.
Q8:
What
is
your
terms
of
delivery?
EXW,
FOB,
CFR,
CIF,
DDU
Q9:
How
about
your
delivery
time?
Generally
5-7
working
days
after
receiving
advance
payment.
Specific
delivery
time
depends
on
items
and
order
quantity.
Q10:
Can
you
produce
according
to
the
samples?
Yes,
we
can
manufacture
products
based
on
your
samples
or
technical
drawings.
If
you're
interested
in
our
products
or
have
any
questions,
feel
free
to
contact
us
at
any
time!